• Originals
    • Categories
      • Gear
        • Forum
          • Picture of the Day
            • Contests
              • More
                • FS Gear Guide
                • Fstoppers T-shirts
              • Home
              • Advertise
              • Meet the Writers
              • Submit Content
              • Contact
              DigitalRev Allegedly Selling Used Cameras As New
              DigitalRev Allegedly Selling Used Cameras As New
              February 9, 2013
              Mike Kelley

              DigitalRev Allegedly Selling Used Cameras As New, And Are Yet To Issue A Response

              Rob Dunlop, creative director and brains behind PrettyInWhite.com, just posted an interesting and also somewhat humorous account of his purchase of a Canon 5d Mark III through DigitalRev.com. Rob, spurred on by a series of bizarre coincidences, ended up doing some research on his new camera, only to find that it had not only been used, but used somewhat extensively by DigitalRev to create a review.

              Rob, excited to get his hands on a new release, ordered the Canon 5d Mark III through DigitalRev (yep, that DigitalRev, beloved by everyone for their humorous, candid reviews) a few months ago, and immediately noticed a few things wrong with his purchase. The body came in a box that was designated for a camera and a lens, and the body had somehow been used to take roughly 60 images. While not an exorbitant number of pictures, Rob notes that it was a bit fishy, but chalked it up to Canon perhaps testing the body before sending it over to be sold, which would be a perfectly reasonable explanation.

              Not really thinking too much of it, Rob continued on his merry way for a few months. It was just recently, however, that he discovered the website www.stolencamerafinder.com, which allows you to input your camera’s serial number in order to prevent and track occurrences of theft. StolenCameraFinder works by comparing the serial number in your cameras metadata with other images on the internet, and if a positive match is found, it will notify you of where that image is located.

              Just looking to kill some time, Rob punched his cameras’ serial numbers into the website. On his first camera, there was no fuss. But his second camera’s serial number came back with, strangely, one positive match. Which was, lo and behold, a shot taken by Kai of DigitalRev while putting together their 5d Mark III video review. Check out these action shots of Rob’s 5d Mark III being used around the streets of Hong Kong with the protective LCD cover still on the camera:


              Screen Shot 2013 02 09 at 6.54.42 PM DigitalRev Allegedly Selling Used Cameras As New, And Are Yet To Issue A Response

              Screen Shot 2013 02 09 at 6.56.28 PM DigitalRev Allegedly Selling Used Cameras As New, And Are Yet To Issue A Response

              Screen Shot 2013 02 09 at 6.57.16 PM DigitalRev Allegedly Selling Used Cameras As New, And Are Yet To Issue A Response


              Rob started to piece together the puzzle, and before long, he knew more than he ever wanted about his camera’s previous owner, including its ‘history’ of being used in the rain, being far too close to private parts, and the specific scenes that it was used to shoot and film.

              To check out the entire exposé, which is rather humorously put together, head over to Rob’s blog, which can be found here. We are eagerly awaiting a response from DigitalRev regarding this whole situation, and will update the post as soon as we learn more.

              via r/photo

              Funny
              Gear
              News
              « Timbavati’s White Lions
              The Eye of Danny Roche »
              Newer Comments →
              • http://pulse.yahoo.com/_K4NELJ47P7WNQHDMHAGDF4IEIE Des Moines customer

                Reading this is like Fox News grasping at straws to report. Who cares. 60 exposures. That’s about 3 rolls of film back in the day. Move on, forget about it. 

              • http://www.facebook.com/byjangel21 Alvin Delos Reyes Montgomery

                woah! now that’s gonna leave a mark…

              • http://profile.yahoo.com/EIYYQ4OET6OBTP4BMI4TBTBCKE TK 375

                I just wasted 2 minutes of my time reading this. 

              • http://www.facebook.com/people/Kevin-Li/681707482 Kevin Li

                or III

              • skrewballz

                The screen shot of the DigitRev product list says “New Arrival”….NOT new product.  Maybe Mr Dunlop should pay more attention to what he’s buying….

              • http://twitter.com/stavrozinio Stavro Snegovol

                 haha :)

              • Mike_Kelley

                “…and also somewhat humorous account of his purchase…”

                It’s kinda funny. It’s not going to sink a company or ruin lives.

              • http://www.facebook.com/gtvone Simon Pollock

                I reckon we’ll prob see a reply from DR after Chinese New Year…..

              • http://www.facebook.com/profile.php?id=622101099 Wes Haley

                Rob can piss off. He ordered something from China and he got mostly what he ordered. Damn crybaby. 

              • http://pulse.yahoo.com/_WZFNDSQFYXL2TP3NP2AVEQV32U RUSS

                lol DAMN! All the haters are out in force tonight!

                Mike, good find of a story rob, :) keep them coming
                 

                All you hater trolls shut the hell up! :)~

              • http://twitter.com/charboucher Charlie Boucher

                bullcrap… its still used . If id payed that much for new, I’d expect it to be new. Have you seen the show and how they handle all the gear?

              • noamgalai

                People like to hate… its not new. 
                This is a crazy story, and really want to hear the explanation for it. thats NOT OK do to! 

              • woofa

                It’s USED, YOU are an idiot. Comparison to Fox News is nonsensical. You’d be fine with shelling out full money for a 5DmIII and it having been used? And not just in a studio.

              • woofa

                I TRULY love the fools that think this is no big deal. I’ll tell you what, that next car you buy, I’ll sell it to you, as new. First I’ll TEST DRIVE it though, my way. 

                Not new or not when something is sold as new then it MUST BE ACTUALLY UNUSED AND NEW. This should have been sold as a demo, not as brand new.

              • http://www.facebook.com/nico.belazaras Nicolás Belazaras

                And wasted 2 more writing this shitty comment…

              • woofa

                One last thing though. When you order a camera from a non-authorized seller or from an overseas seller you are going to get a gray market product. In the case with DR you get that and a used one to boot. We learned this many years ago and learned it during the shipping of our camera. When it arrived we confirmed the Nikon to be gray market and not covered by US warranty. We contacted seller, insisted upon refund upon the return of the camera to them which we did not use at all. We informed them that if they didn’t agree and cover return shipping we’d force chargeback via the CC company. They agreed, we never purchased from them again. Since they agreed I don’t drag their name thru the mud. Used is used. Gray is gray. Buyer beware.

              • http://twitter.com/ThomasShue Thomas Shue

                Fn Lame!   Shame on you Digital Rev!

              • Marcel I

                That’s not how it works, you should read the warranty info on their site which explains it all.

              • http://twitter.com/Jensthetraveler Jens Marklund

                I’d be honored.

              • tyrohne

                At least it wasn’t the 7d they set on fire.

              • http://www.chrisburke.ca Chris Burke

                Umm.. When you go to a store, and buy a “brand new” camera off the shelf, it has many shots taken from it.. As ppl come in, and test it.. Sometimes only 10-15.. Sometimes a lot more.. But seriously 60 shots is NOTHING to be a crybaby about on a dslr these days.. If it was 600, sure, but even that isn’t a lot… When you consider that these cameras are good for hundreds of thousands of shots.. Get over it.. It’s 60 shots..

              • http://www.facebook.com/joejtopping Joe Topping

                Got my 5d off this site, super cheap compared to other places. I wouldn’t knock em. I reckon people want to shut them down because they do actually sell things cheaper than most other places. Back to the new/used thing though – meh, for what you pay I reckon it works out. And when they test ‘new’ cameras before shipping you could say that’s USED haha. Though I do worry sometimes watching their show they don’t use camera straps and Ki is always dropping shit the clumsy bastard.

              • http://www.facebook.com/joejtopping Joe Topping

                 And what I want to know is – why is the woman in the 2nd picture not wearing any pants?

              • http://kurnikoff.com/ Kamil “kurnikoff” Kurylonek

                good eye :D

              • Spy Black

                 I hate to break it to you, but B&H and Adorama have been doing this for decades.

              • Andrew James

                Not sure of the logic here. If I buy something new I expect it to not be used. If it has already been used then I expect it to be labelled as such. Like if I buy a beefburger I expect it to contain beef not horse….oh wait…

              • http://www.facebook.com/derrel.hoshing Relzlife Ho-Shing

                well played

              • Andrew James

                Erm, not if you’re buying new they don’t. The one in the store is called demo stock and when sold it is marked as “ex-demo”

              • http://elabua.myopenid.com/ Bua

                Are you sure it wasn’t painted pink and then repainted black. But seriously, this may not be a bit deal for people who are currently not the owner of this camera, but this signifies a betryal of trust that the DIGITALREV #digitalrev has created for themselves.

              • Chris

                 This is just incorrect. Unless you’re specifically buying the demo model, which is usually reduced, none of the cameras that are fresh out of a box should have any exposures taken with them.

              • http://profile.yahoo.com/FOD5X72HGXBSCADDLGYOTLTBKQ Nick

                I’m not surprised that douchebag from digital rev would do something like that. Just check out one of his videos on youtube and you will find out fast what a tool this jerk is.

              • http://www.facebook.com/kingstreetstudios King Street

                I can offer some more first hand experience. I ordered some pocket wizard products from them months ago, supposedly usa models, and they were not! Their return policy is an obsolute nightmare and it took weeks for me to get them to accept the return and even more time to get my money back. For insurance and shipping back to hong kong cost me over $60 and I only had a few small items that added up to less than 1 pound. You could imaging what a camera, or camera lens combo would cost you. I highly encourage everyone- Never buy from these guys if your in the US! 

              • Dan Kelly

                 GRRRR, YOU ARE MAD. GRRR IDIOT AND OTHER INSULTS TO YOU.

              • John Yu

                I would demand lok and kai to sign that camera. i don’t understand some people, i work in a camera store. i put a camera from a brand new box to show them just because we don’t have a demo. and after they decide they want it. they will refuse to buy the one you just show them which has no shutter count on it. all we did is put it in you hand so you know what it feels like holding that camera.

              • http://www.facebook.com/mark.patten2 Mark Patten

                I ordered some stuff from them a year ago. A couple of Nikkor FX Lenses to begin with. The way the order was handled was a nightmare from beginning to end. I sent them an email saying that I was budgeting £112k for a professional equipment list and if they were not interested in my business to say so as they had the personal skills of a bad Anime character!

                Nothing changed. Order took weeks. I said in a follow up email, “Thanks and kiss the rest of my budget being spent with your company.” 

                Now I see this, I am sooooooo glad I went with companies in the UK and Italy. Pleasure to do business with. Personal hands on service. Not a question of anything being “dodgy”, or misrepresented.

                I hope you are well compensated and have a new camera at the end of this.

                And let it again be said, as we all know it so well….Caveat Emptor. 

              • http://www.facebook.com/people/Andrew-Williams/1049288034 Andrew Williams

                Plain and simple when I’m spending money on something that’s marketed to me as new I expect it to be unused. That means Kai didn’t rub it with his balls, set it on fire, threw it down the stairs in a crumpler bag on a manikin. I don’t care about grey markets,warranties and return policies new is new and if it’s not new it’s used and should be priced as such.

              • http://twitter.com/Nic_Cages_Hair Nic Cage’s Hair

                Maybe now less sites will feature the (never) funny “Kai” and his dull insipid videos. 

              • http://twitter.com/Nic_Cages_Hair Nic Cage’s Hair

                 I agree 100%. I don’t understand like people like him- he’s not funny and a giant bore.

              • justsomeguy6

                I thought I was the only one who didn’t understand the whole Kai/DigitalRev bandwagon.  They have a huge following but every time I try, I can’t make it through an entire video…

              • Domagoj Kunic

                 B&H rubs cameras against their balls?

              • Brendan James

                I would just be thankful I didn’t buy Kai’s 7D.

              • Spy Black

                 Funny, but no, they’ve been reselling returned items as new for decades.

              • http://www.facebook.com/marcmaggard1 Marc Maggard

                I actually ordered a 7D from them and got that one…..

              • justsomeguy6

                Just another data point to consider: 

                DigitalRev is selling SB-910 speedlights for $439, well below retail.  Yesterday, there were two positive reviews of the flash and 1 quasi-negative review/question which asked, “How used is this flash? It’s too good to be true.”  I replied to that comment mentioning that actually DigitalRev has been shown to sell used goods as new, with a link to this “exposé” article.  Well, as of today both of our negative comments/reviews have been erased, leaving only the positive reviews.  So, it would appear that in addition to whatever degree of new/used creative licence DigitalRev may take with their inventory, they are also positively biasing their reviews by expunging any negative feedback.

                Not very ethical business practices in my book.  Caveat emptor!

              • hansel tan

                There are 3 principals when doing business in Asia; they are PROFIT, PROFIT, and PROFIT.  They don’t care how. Spend a year or two doing business in Hong Kong and you’ll know.

              • Felipe_Paredes

                stop wasting time and fxxx off

              • Jhosepland

                Yeah! And what about this kind of “used”:  http://youtu.be/v3YpiFCGZRY?t=1m8s

              • kongmw

                All of this begs the only question: WHO BUYS NEW CAMERAS FROM DIGITALREV? I mean what’s wrong with B&H or Adorama or hundreds of other real camera dealers for that matter?

              • http://www.facebook.com/people/Gio-Sy/1794085682 Gio Sy

                http://www.youtube.com/watch?v=3RVh2HC0KSw

                here’s the digital rev video

              • http://www.facebook.com/pdarob Rob Dunlop

                Thanks for covering the story. I’ve updated the article with an initial response from DigitalRev http://www.prettyinwhite.com/digital-rev-hey-thats-my-camera/

              Newer Comments →
              • Connect with Fstoppers
                Follow @Fstoppers
              • Fstoppers Originals
              • Popular Articles
                • The Private Lives of Strippers NSFW
                • What A Week Of Groceries Looks Like Around The World
                • Life in the Future with Google Glass
                • How a Photographer Captured His Own Marriage Proposal
                • How Editorial Photographer GL Wood Edits Without Photoshop
                • Simple, Two Strobe Food Tutorial
                • List: Top Ten Best Movies about Photography
                • Sounds of the Shutter
                • Categories
                • Cat Beards: The Latest Funny Photo Trend Involving Cats
                • The Fstoppers Perspective on Product Reviews: What to Expect
                • Jeff Bridges Honored for His Photography
                • Brad Pitt Photographs Angelina Jolie: Results Are Impressive
                • Do You Have Enough Gear to be a Professional?
              • Recent Comments
                • Ning Wong said wow, really? these food photos aren't close to looking professional at all. »
                • Ning Wong said +1 »
                • Stefáuni Diamond said WOW!!! This was so interesting to see....I notice the country that ate the most meat were the fattest out »
                • Benjamin Von Wong said :DAwesomesauce!! :) »
                • ngiardina said Agreed on the point of consumer responsibility. BTW - Huge fan of your work. »
                • Benjamin Von Wong said haha yeah i do, but i also understand it from a blogging perspective.I think that by default you won' »
                • ngiardina said Totally understood. Everybody's gotta eat. But do you agree with me at all? Even a little? »
                • Benjamin Von Wong said Any website who does reviews provides links towards the product. It's just the way it is. And yes, those »
              • Support Fstoppers
                current nikon rebates deals
              • FS Originals
              • How Editorial Photographer GL Wood Edits Without Photoshop
              • Simple, Two Strobe Food Tutorial
              • List: Top Ten Best Movies about Photography
              • My Top 8 Pieces Of Gear For Shooting Run And Gun Video On A DSLR
              • Canon Photographers Biggest Secret Exposed
              • Categories
              • Commercial
              • Video
              • Gear
              • Location
              • Strobe Light
              • Contests
              • Win a 30x40 Print
              • Alien Skin Retouch Contest
              • Win the Art Behind the Headshot
              • Black Rapid Contest
              • Win a Lowepro Bag
              • Random Posts
              • BTS: Douglas Sonders’s Motorcycle Shoot With Phase One And Nik Software
              • [Pics] Gods and Beasts: Striking Portraits From Mongolia
              • How To Build A Cyclorama AKA Cyc Wall
              • Stanley Kubrick Films Natural Candlelight With Insane f/0.7 Lens
              • [Video] Indie Film Making Tips, How To Make A Safe Explosion
              • Picture of the Day
              • A View From Above
              • Sleeping Titan
              • Cyclist
              • Ferris Wheel
              • Cloudbreak
              • Home
              • Advertise
              • Meet the Writers
              • Submit Content
              • Contact
              • Sitemap
              © Fstoppers
              Made by Novum