Photoshop Shortcuts Stop Working When Using Wacom Tablets - SOLUTION

Photoshop Shortcuts Stop Working When Using Wacom Tablets - SOLUTION

After endless hours wasted, I found the solution for an issue I've had using the Intous tablet with my Macbook Pro. The brush would get stuck and I couldn't hit Photoshop shortcuts between brush strokes. I went through the hassle of reinstalling all drivers, buying a new tablet and setting all my Photoshop settings back to default before finding the following simple 30-second fix. This issue pertains to people using Apple computers with Photoshop CS6 or CC and a Wacom Intous tablet. The fix is for the following issues: 

•   Menus, panels, or dialog boxes turn white and become unresponsive

•   Keyboard shortcuts stop working

•   Lasso tool selections close prematurely and unexpectedly

•   Photoshop becomes unresponsive

 

Like many out there, I use Google and YouTube to fix all my issues. Despite the inordinate amount of time spent searching, this was the first time I couldn't find the answer on either of these platforms. I uninstalled and reinstalled all software related to Adobe and Wacom. Still didn't work. So I bought a new tablet. Still didn't work. My last resort was to call Wacom which fixed my issue quickly. I was told it is a known issue and they sent me a link to fix this. Why they couldn't send out an update to the software is beyond me. 

I'm writing this article in hopes that anyone searching this issue in the future stumbles upon this. 

Dani Diamond's picture

Dani Diamond is a fashion and commercial photographer based out of NYC. He is known for his naturally lit portraits and unique retouching techniques.

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I register FS just for saying thanks to you. Thanks, Dani ... You're a really saviour. Now my wacom bamboo works smoothly with PS CS6 on OSX 10.11.6.

OMG, I have been struggling with this issue since I bought my Wacom over a year ago! I just got used to it, but in the past few months it has become much more problematic. I finally found this article, and the problem is gone!! I'd searched off and on previously, and you're right, this info is nowhere else to be found. Thank you so much for posting!

Thank you so much, Dani!!! After a year of increasing problems and no help from Wacom, the plug-in was the perfect fix.

2015 27" iMac, El Capitan, Adobe CS6, Intuos Pro Medium

I use Photoshop CC (2017) and I tried this plugin, but I still have the same problem. Again shortcuts do not work.

Me too! Did you solve it?

You are a life saver! I have been having this problem with my Cintiq for months and tried everything to fix it. The keystrokes are finally working again! :)

Was having the same trouble but was able to fix it quickly. Thanks for sharing. Thank you so much.

I registered an account just to say thank you for this. I've been looking for a solution forever and I can't believe this worked! This is going to make my life so much easier! Thank you!!!

I've created an account just to leave a huuuuge THANK YOU here. Finally a solution after scrolling through endless forum discussions!! <3

Hi, i want to thank you a lot, this plug-in works for me ! And now undo and zoom work well !

Hello, I’m suffering from this same shit since weeks ago, (I use Photoshop CC 2019 on Windows 10 -I upgraded it after this issue, suddenly, destroyed my life with 2018 version) then found myself still stuck there. Your solution can’t help as well ( I guess it's for Mac only) and I can’t find any help -for windows- anywhere. I have to restart the software millions of times only to let it allow me to use shortcuts to change the brushes sizes - undo - zoom in and out.. even to use the brush and the eraser normally without continuously stopping !! I tried to reinstall Photoshop and reinstall Wacom driver. WHAT ELSE CAN I DO? :(