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              DigitalRev Allegedly Selling Used Cameras As New
              DigitalRev Allegedly Selling Used Cameras As New
              February 9, 2013
              Mike Kelley

              DigitalRev Allegedly Selling Used Cameras As New, And Are Yet To Issue A Response

              Rob Dunlop, creative director and brains behind PrettyInWhite.com, just posted an interesting and also somewhat humorous account of his purchase of a Canon 5d Mark III through DigitalRev.com. Rob, spurred on by a series of bizarre coincidences, ended up doing some research on his new camera, only to find that it had not only been used, but used somewhat extensively by DigitalRev to create a review.

              Rob, excited to get his hands on a new release, ordered the Canon 5d Mark III through DigitalRev (yep, that DigitalRev, beloved by everyone for their humorous, candid reviews) a few months ago, and immediately noticed a few things wrong with his purchase. The body came in a box that was designated for a camera and a lens, and the body had somehow been used to take roughly 60 images. While not an exorbitant number of pictures, Rob notes that it was a bit fishy, but chalked it up to Canon perhaps testing the body before sending it over to be sold, which would be a perfectly reasonable explanation.

              Not really thinking too much of it, Rob continued on his merry way for a few months. It was just recently, however, that he discovered the website www.stolencamerafinder.com, which allows you to input your camera’s serial number in order to prevent and track occurrences of theft. StolenCameraFinder works by comparing the serial number in your cameras metadata with other images on the internet, and if a positive match is found, it will notify you of where that image is located.

              Just looking to kill some time, Rob punched his cameras’ serial numbers into the website. On his first camera, there was no fuss. But his second camera’s serial number came back with, strangely, one positive match. Which was, lo and behold, a shot taken by Kai of DigitalRev while putting together their 5d Mark III video review. Check out these action shots of Rob’s 5d Mark III being used around the streets of Hong Kong with the protective LCD cover still on the camera:


              Screen Shot 2013 02 09 at 6.54.42 PM DigitalRev Allegedly Selling Used Cameras As New, And Are Yet To Issue A Response

              Screen Shot 2013 02 09 at 6.56.28 PM DigitalRev Allegedly Selling Used Cameras As New, And Are Yet To Issue A Response

              Screen Shot 2013 02 09 at 6.57.16 PM DigitalRev Allegedly Selling Used Cameras As New, And Are Yet To Issue A Response


              Rob started to piece together the puzzle, and before long, he knew more than he ever wanted about his camera’s previous owner, including its ‘history’ of being used in the rain, being far too close to private parts, and the specific scenes that it was used to shoot and film.

              To check out the entire exposé, which is rather humorously put together, head over to Rob’s blog, which can be found here. We are eagerly awaiting a response from DigitalRev regarding this whole situation, and will update the post as soon as we learn more.

              via r/photo

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              • woofa

                That IS how it works. I’m in US, when I buy from them I don’t get a US market camera, I get a HK, or Asia, market camera. I’ve PERSONALLY lived this gray market crap. Yes, DR will warranty your product and we’ve seen right here in this story how that all works.

              • http://profile.yahoo.com/4IUITH2JX6K6TQPCTPNFJGEVLA Agamemnon

                Pula. Astia nu zic nimic.

              • http://www.facebook.com/vincent.balmont Vincent Balmont

                every new car does not have 00000000kms
                they have 1-2kms on each car, this is about the same as 60 frames imo, u think the cars on the showroom floor that u take for a test ride are sold as demo stock?

              • http://www.facebook.com/vincent.balmont Vincent Balmont

                i buy everything gray market as it is about 45% cheaper then australia, they all come with 1 year warranty and my credit card extends the warranty by another year

              • Terence Leung

                 Bh and adorama have been doing it for so long .. just  never get caught on video

              • Terence Leung

                 ya, but the point being, he said i’ll test drive it, “MY WAY”… lets say you are about to buy a car.. and wait, someone is in line before you.. he test drives, revs it up to 70mph.. cuts corners like nothing, you can hear the TIRES screeching.. the ware on the axle is in your head.. he comes down the straight away, pushing 100mph..you hear the wear on the engine, comes to a complete STOP BURNING THE BREAKS… he gets out.. “nah i dont want it..but its a cool car” the salesman goes to you.. ,”Hello sir, are you interested in this car, we do not have anymore in stock but we still have this one at full price still”.   

                would you still buy it at full price? didnt think so.

                believe it or not, people in the world expect to buy something at full price new… a product that actually is brand new

              • Terence Leung

                 i do not think its the shutter count that is the problem here.. I believe its the mere fact that you bought a product as new that was not.. and taken out.. water over it.. touched by someone’s.. body fluids… and basically. ya. been used before.  same thing applies here as it were to if you were to buy a tv.. im sure u dont want to buy a tv knowing it was used before from someone else.. 

              • Terence Leung

                that sound like a open box item to me now

              • Terence Leung

                sons of bitches, sometimes i wish i can run into kai and lok in HK in the streets. .i’d probably beat them up

              • http://www.facebook.com/pdarob Rob Dunlop

                Please update this article to include DigitalRev’s response. They have taken significant steps to resolve the situation and ensure that it doesn’t happen again.

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