Do you have trouble keeping clients? Maybe you've had a few customers you thought would be repeat customers, but somewhere along line, they just weren't satisfied with their experience to come back. Even if you shoot the best photos of your life, simple communication mistakes, a lack of business knowledge, and poor planning can ruin a shoot or client interaction, just as easily as bad photos. In this eight minute video, Jay P. Morgan goes over seven ways you can loose clients, and discusses how to react properly to these common issues photographers face.
Morgan goes over not knowing what the client wants, photographers who do not pay enough attention to clients, concentrating to much on the technical aspects of a shoot, stopping at giving the client what they want, not posting on social media, not delivering images in a timely manner, and ending client relationships after the sale. Morgan continues to go in depth as to how you can properly combat all of these issues, and give your clients an experience that will leave them coming back for more. Check out the video, and feel free to head over to The Slanted Lens for more photography and business advice.
[via theslantedlens]
Is he good, people? I feel I need a cold shower in these side of things. Any other suggestions? :]