A photographer has detailed how an experience with security staff at London’s Heathrow Airport led to her rare vintage film being damaged.
Ruth Iorio, who was heading to Los Angeles for work, accuses staff of putting her unused photography equipment and rolls through an X-ray scanner despite her pleas not to. In doing so, she says they have ruined the contrast, making the film unusable. She had been intending to use it as part of a photo series featuring her three-year-old child.
The film is supposed to be kept away from light and refrigerated, but Iorio claims she was waiting more than half an hour while staff at Terminal 3 took the film from its X-ray proof protective bag and processed it through the scanner, as opposed to checking it by hand. Staff allegedly insisted the film would be unaffected by the rays, regardless of Iorio claiming otherwise.
Now, she claims the rolls are useless to her photo series due to the incorrect color balance. A spokeswoman for Heathrow said:
Heathrow’s top priority is always the safety and security of our passengers and colleagues. Whilst we endeavour to provide alternative screening for sensitive professional film, protecting the security of our airport means it is not always possible. We regret that Ms. Iorio’s professional film was subject to X-ray screening in this instance, but we cannot compromise on keeping the skies above Britain safe.
[via Evening Standard]