[UPDATED] The Color Run Sues College Photographer After He Asks for Compensation for Image

[UPDATED] The Color Run Sues College Photographer After He Asks for Compensation for Image

[The Color Run and Maxwell Jackson have come to a joint resolution since this article was published. For more info scroll to the bottom of this post for links to their site which has up to date posts on the entire situation.]

"The Best, the Biggest...The Happiest 5k on the Planet" is how the Color Run likes to describe itself to its 2.6 million Facebook fans. But don't let that fool you. The company is suing 21 year old photographer, Maxwell Jackson, because he claims they used his photo illegally. Say what?

Jackson went to one of The Color Run events in Miami in 2012 with some friends from his photography club at Florida Atlantic University, where he is still a student. He photographed the event and posted the images online. He was then approached by Scott Winn, who identified himself as the Photo Director of The Color Run. Winn asked Jackson for permission to use his photos on their Facebook page and said that they would even give him "photo credit wherever (his) photos are used." As a new photographer, Jackson felt this would be a great way to get some exposure. "I was a new photographer and this amazing new company was offering to feature MY photos on THEIR page!" Who would have thought that would take a tun for the worse.

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July of 2013 comes around and Jackson is walking around a Sports Authority in King of Prussia, Pennsylvania (no where near Miami) when he was actually handed a flyer featuring HIS photos. On top of the flyer having his images on them without his consent or knowledge, The Color Run did not even give him credit for taking the pictures. Jackson even stated that they are still using his photos on their main websites, such as TheColorRun.co.uk, and even more international sites. Not cool (or legal?).

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The photos have also been featured in the U.S. News, Baltimore Sun Times, and by companies such as Coca-Cola. "There are thousands of individual websites all over the WORLD wrongfully using my photos as provided by The Color Run."

Jackson contacted The Color Run to try and receive compensation for the misuse of HIS photos. He instead received a response from Travis Lyman Snyder, owner and founder of The Color Run, which said he "would rather spend $500,000 on lawyers than be extorted by (Jackson)."

On top of that, according to Jackson, Travis Lyman Snyder filed a frivolous trademark infringement lawsuit against Jackson in Utah Federal Court, where The Color Run is centrally located, to sue him into submission. Jackson and his father worked "pro-se" (without a lawyer) on the case at first but then requested counsel from the state of Utah. On December 23, 2013, they received a letter that said their request for counsel was approved so now the clerk of the court would be finding Jackson a lawyer.  You can view the full filling here

"I now have pro bono counsel, which means I don't have to pay lawyers hourly for their time, however, I still have to come up with between $50,000-$100,00 in fees connected to standing up for my rights. These fees are expenses tied to the case, such as expert witnesses, copies, postage, stenographers, depositions, travel expenses, etc... Without this additional funding, The Color Run and their deep pockets will get away with infringing on the copyright and stealing my artwork."

As a college student, Jackson says he is already in debt with loans and there is no way he could come up with the money to fight this case along. He is asking for donations on his GoFundMe campaign to help raise the funds for this case.

UPDATE: Jackson reached out to me and gave me the reason for him being sued by The Color Run.  Here is what he said.  "About 5 months after I shot the race I was contacted by someone I knew that worked with a company that sets up, breaks down and staffs Color Runs. They asked if I wanted to work color runs and it sounded like fun and good money so I said yes. While working for Silverback (company I worked with) I made my fb employment status that I worked at Silverback and The Color Run. That is their filing on the case but they have also argued that because their trademark "Color Run" is in my photos they are entitled to them."

What are your thoughts on Jackson's situation, and how The Color Run handled the use of his images?

We have reached out to The Color Run for an official response and will update if and when one is received.

UPDATE: It appears many upset readers started commenting on their Facebook wall. Rather than attempt to delete them all (which was their initial move), The Color Run has just removed the ability to comment on their Page.

UPDATE: The Color Run’s owner and founder, Travis Snyder, has reached out to the Fstoppers team and sent us a response to his side of the story.

LAST UPDATE : "I want to sincerely thank everyone for their voices and support as we’ve worked through this issue. We have been able to reach a joint agreement, which meets the needs of maxxsphotography.com and The Color Run. We are happy to have avoided the drain of the legal system and look forward to the continued success of both companies.

As referenced in yesterday’s statement (written below), my hope was always that we would be able to reach a fair and mutually acceptable resolution. I am grateful that through this weekend we were able to resume discussions with Max and come to a solution.

I want to be clear that the recently resolved issues were never about The Color Run lifting and stealing images. From the beginning, we had a contractual “use” agreement with Max. We received high resolution, un-watermarked images for use online or in print.  The problems arose from a poorly worded, semi-verbal contract. We both had a genuine misunderstanding about the terms of our agreement when it came to photo credit on printed images. The recent negotiations revolved around finding a fair resolution to that misunderstanding.

Lessons Learned:

  • If you are a business, be explicitly clear about the use, compensation, and parameters of the agreement with the photographer when sourcing images.  Make sure it is all in writing in order to protect each other.
  • If you are a photographer, understand the level of access you are providing and also protect yourself with clear, written, release agreements.
  • Lastly, if a misunderstanding arises, enter into a respectful and ethical discussion about how to resolve the issue. In our new social/visual/online world, businesses and photographers need a great relationship more than ever. Assume the best in each other and make it work.

 

There is no doubt that the social media voices on both sides of the issue provided meaningful insight during this process. I sincerely appreciate those that presented thoughtful perspectives on the situation and how to resolve it.

-Travis"

[Images used with permission from Max's Photography || Original Story Via Max's GoFundMe Campaign]

John White's picture

John White is a photographer from Northwest Indiana. He specializes in individual portraiture. Outside of photography, John enjoys building websites for fun, doing graphic design, and creating videos. Also, he really loves Iron Man. Follow him on his social media profiles to keep up to date with what he has going on!

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460 Comments
Previous comments

Well, first boycott the company and any of their products, second boycott any and all stores carrying their products and or events. Civil disobedience is a good next step - disrupt their events - get thousands of runnersd at these events to wear buycott Color Run or we support Maxwell Jackson. Personally, if this happened to me I would not resort to legal tactics - this would be the last time this company ever pulled this stunt again - my vehicle would be driven through this company's headquarters at full speed creating as much devestation as possible.... which is pretty much what I would consider if anyone prevented me with voting on election day. Sometimes you have to put aside the law and make a statement: that would be mine...

I miss the latest update from both of your articles: both the photographer and the company announced on their website they settled the case out of court and made a final agreement whose details aren't published

I like how the travis guy somehow thinks that just because he got high resolution unwatermarked images, and the photographer said that they can "use" them on Facebook with photographer acknowledgement, he somehow thinks that this an explicit and complete copyright ownership release. Somebody is clearly an idiot who doesn't want to be made to pay for a massive reproduction and sale of stolen images.

My first thought was BOYCOTT the color run! Yeah!
My second thought was, wait there should be more to this story, i should come back in a couple days and see what plays out.

I'm glad you guys updated the story and that things make more sense, not to mention that a compromise was found for both parties. I hope it won't be harder to shoot color-run events from now on though.

As a Law and order frecuent watcher I remain sceptical on what really happened, I know the legal arrangements can include telling lies or at least not an entire truth. But anyway, good thing this photographer got through.

The problem is that no one understands copyright anymore. The people who 'purchase' pictures these days have no idea what they are doing and thinking $100 buys a world wide campaign. Pretty frustrating....

Agreed. There are so many amateur business owners now that have no idea about the way the world actually works. It comes down to a general lack of respect. It would never occur to them that they'd have to pay for assets that they want to use. The labor and skill of another professional. They own the business and so they must be able to do whatever they want. Right?

GUYS WHERE ON EARTH DO YOU LIVE? This is AMERICA, the best place for a
photographer to claim his compensation for copyright infringement!! I am
a professional photographer and my expertise is photography
licensing... I welcome a company to sue me for using my images
illegally!! In the US there are LAWYERS who will work their butt off to
chase these kind of companies (just like the lawyers who will fight for
you when you get hurt in anaccident, the money they will make is from
when they win the case for you) and they are willing to work with no
upfront charge until they win the case, they will get their compensation
from the money the company will pay including all the legal case fees.
Don't be deterred by this company, they know they are at fault and they
acted on the offense because that was only a tactic. This is a clear cut
copyright infringement case, and they will have to pay!! PERIOD.

The sad thing here is that while Max was probably mostly in the right about using the images in a worldwide ad campaign, by handling the dispute so publicly, he's made himself toxic to any other company interested in hiring him. The legitimate concern that if a dispute arises, Max could smear their brand and cause irreparable harm even if they did nothing wrong will follow him for decades. Just look at what Planned Parenthood did to the Komen Foundation, one of their donors, one tenth their size, who they virtually destroyed for having the temerity to stop giving them money.