A few owners of Canon’s brand new flagship DSLR camera, the beastly 1D X Mark III have reported a glitch that seems to cause the camera to lock up under certain conditions.
As reported by Canon Rumors, the problem seems to have emerged on a thread over on DP Review, with a couple of users experienced problems. Canon Rumors received a video from photographer Hamilton Pytluk that shows the 1D X Mark III refusing to shoot stills. Pytluk is waiting to hear back from Canon as to the cause of the problem.
Pytluk explains that the glitch occurs when shooting through the OVF. If he takes five shots and then depresses the shutter, the camera seems to go to sleep. “Everything shuts down,” he writes on DP Review.
Canon Rumors reports that other users have complained that their 1D X will randomly go into sensor cleaning mode and restart, rendering the camera useless while it is going through this process.
At this stage, it’s unclear whether a few photographers have received defective units or whether there’s a broader problem regarding the buffer that needs to be addressed via a firmware update. Given the very few instances being reported, it may a couple of problematic bodies, though it’s possible that just two users have managed to recreate the same obscure set-up to trigger an obscure glitch. It’s not unusual for small errors to emerge immediately after the release of a camera and one would imagine that if this were a major problem, far more users would be reporting it.
If you’re confused by the decor in Pytluk’s video, he was staying at Disney World and had been assigned a room with a Little Mermaid theme.
Have you experienced any problems? Let us know in the comments below.