Apple has now confirmed long-existing rumors about purposely slowing down their customers’ iPhones, although they dispute it being a tactic to make consumers buy their newer models.
The Internet has been awash for years that iPhones conveniently slow in speed and become riddled with bugs whenever a new model is being released. These have remained nothing but rumors, until Apple seemingly confirmed it after being challenged by a tech expert. Geekbench Developer John Poole observed the performance of an iPhone 6s and 7 over time and concluded particular iOS updates reduce a phone’s speed. According to The Verge, iOS 10.2.1 drew significant attention in the experiment, as it was “designed to reduce random shutdown issues for the iPhone 6 and iPhone 6S,” but ends up reducing the phone’s processor speed.
There have been widespread reports that replacing your iPhone’s battery can significantly improve performance. The problem lies in that most users would tend to purchase an entirely new handset altogether, not realizing that a battery replacement could be a much cheaper solution.
When faced with the allegations, Apple responded:
Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices. Lithium-ion batteries become less capable of supplying peak current demands when in cold conditions, have a low battery charge, or as they age over time, which can result in the device unexpectedly shutting down to protect its electronic components.
Last year, we released a feature for iPhone 6, iPhone 6s, and iPhone SE to smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down during these conditions. We’ve now extended that feature to iPhone 7 with iOS 11.2, and plan to add support for other products in the future.
The response is Apple’s way of saying they’re not slowing down devices just to make customers purchase a new phone, but rather they are addressing the problems (such as unexpected shutdowns) caused by old lithium-ion batteries. Older batteries are incapable of handling the phone’s operation with the same effectiveness as an iPhone with a new battery. As such, they risk the device shutting down in order to prevent damage to its internal components. Ultimately, Apple is trying to avoid embarrassing malfunctions, although in not being transparent while doing so, they risk their customers losing trust in the brand.
It has to be said: replacing an iPhone battery is also no easy (or cheap) task. Alas, it’s a better alternative than forking out for an entirely new iPhone.
What do you make of this development?
Lead image credit: Torsten Dettlaff via Pexels
[via The Verge]