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Canon Quietly Rolls out Its New Mobile App and Cloud Service

Without any fanfare, Canon appears to have launched its new mobile device application and cloud service, canon.image. Like most manufacturers, Canon does not have a great record when it comes to mobile applications. Will this new service be an improvement, and is it about to change the way that camera apps operate?

Canon describes image.canon as a free cloud service designed to “ease your imaging workflow,” allowing you to “seamlessly upload all of your videos and movies in their original format and quality.” You can then access them from the app or from a web browser.

Once online, you can download photos and videos to other devices, and connect them to Google Drive or Flicker. As of June this year, you will also be able to connect the service with Adobe Creative Cloud and Google Photos. 

Registration takes a few moments, though you will need the serial number of a Canon camera or SELPHY printer to hand. Everything that you upload will be kept for 30 days, with the option of storing original, high-resolution files for longer, with a capacity of up to 10 GB. 

From ten minutes of playing, it's evident that this is an entirely new type of service offered by a camera manufacturer. While needing refinement, it does feel that there’s potential for the future, especially as a means of storing and backing up images on the go, and sharing those images afterwards. It’s possible that Canon is yet to make an official announcement as of yet because it’s still under development.

The interface certainly feels fresher and easier to navigate than previous apps, and it strikes me as a promising move, especially when camera manufacturers have been so slow to build a bridge between clunky old-fashioned cameras and the world of cloud storage and social media.

If you give it a try, let us know your experience in the comments below.

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7 Comments

Tony Northrup's picture

I was honestly shocked at how well it worked; I was able to take pictures on my RP (raw & jpg) and send them to the Canon cloud via WiFi (no smartphone) where they automatically replicated to my Google Drive and my laptop, where Lightroom automatically imported the pictures, rendered 1:1 previews, and stored them in Creative Cloud. If I did that on a shoot, by the time I got home all my pics would be waiting for me to edit - no import, no waiting for previews to render. If my gear got stolen on the way home, at least I wouldn't lose my pics.

My only disappointment is that it doesn't seem to transfer images automatically... you have to manually start the transfer. So it's not yet a real-time backup. I think their primitive camera operating system can't handle a background task like uploading images.

Brandon Davis's picture

Hey Tony! Will you do a video on how to set this all up and use it?

ankit fotografia's picture

Tony Northrup Andy Day Guys, i was able to set this up yesterday. But it was working only on smallest size of JPEG files and not on RAW. I have posted this in discussion as below as well.

Is there anything i am doing wrong, I have Canon 6Dmk2

https://fstoppers.com/groups/landscape-and-nature-photography/479726/sli...

tony cao's picture

Nothing changed since their previous software, same steps, same type of service, am i missing something?

Stephen Novakovich's picture

I can't get the web service registration too to log in.What's the secret Tony?

John Davis's picture

i too have been unable to register my camera with the Web Services, hitting the "Failed to Connect to Server" error message. I did see a comment on the Canon website dated 15 April stating they are working on it, so we will just have to be patient.

Edit: Link to comment: https://community.usa.canon.com/t5/EOS/EOS-6D-Mark-II-Web-Registration/m...