BlackRapid's Customer Service Team Goes Above and Beyond
In this day and age of social media we hear people rant about terrible customer service they receive all the time. Fortunately there are some good stories still out there, and after hearing about this one I just had to share. The wedding photography team of Easton and Laura Reynolds of LuRey Photography had their camera attached to a popular BlackRapid Strap used by many in the industry. Unfortunately the strap came loose causing Laura's camera to hit the concrete and damage their Nikon 24-70 lens. What happened next deserves to be heard.