Amazon has been a reputable store for many years. But this happened: a guy received a Canon 1D X Mark II box full with rocks. You think that's all? See what happened when the Amazon representatives apologized and sent a second package to him.
No, it's not a third party seller on Amazon. It's the mothership itself. A YouTuber orders a $6,000 Canon 1D X Mark II and received a well packaged plastic-sealed box that looked like it had a camera inside. Instead, there were rocks in the box. After chatting with the customer representatives, they apologized, sent him another package within two days, awarded him with $20, and gave him a free month Amazon Prime (while he already was an Amazon Prime member). Well, not the greatest compensation, but at least he's got the camera, right? Nope. He recorded the process of opening the new package. It was again nicely sealed and the box looked like there was legitimate Canon 1D X Mark II in it. Then came the surprise and it wasn't pleasant at all. This time, there were two bricks inside. Yes. Two. Nice. Red. Bricks. Imagine his frustration. When watching this you can feel the devastation. We're looking forward to episode three.
What's your response Mr. Bezos?